Privacy Policy

Last Updated: May 15, 2024

1. Introduction

Irorivetan ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.irorivetan.com, use our mobile application, or purchase our products.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, mailing address, phone number
  • Account Information: Username, password, account preferences
  • Payment Information: Credit card details, billing address, payment history
  • Profile Information: Profile pictures, preferences, interests
  • Communication Information: Messages sent to us through forms, email, or other channels

2.2 Automatically Collected Information

When you visit our website or use our application, we automatically collect certain information, including:

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Information: Pages visited, time spent on pages, links clicked, products viewed
  • Location Information: General location based on IP address
  • Cookies and Similar Technologies: Information collected through cookies, web beacons, and other tracking technologies

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Process and fulfill orders and transactions
  • Create and manage your account
  • Provide customer service and respond to inquiries
  • Send transactional emails and order confirmations
  • Send marketing communications, if you have opted in
  • Improve our website, products, and services
  • Personalize your experience and deliver content relevant to your interests
  • Conduct research and analytics to understand customer preferences
  • Protect against fraud and unauthorized transactions
  • Comply with legal obligations

4. Cookie Policy

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content.

4.1 Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly
  • Functional Cookies: Remember your preferences and settings
  • Analytical Cookies: Collect information about how you use our website
  • Marketing Cookies: Track your online activity to help deliver targeted advertising

4.2 Cookie Management

You can manage your cookie preferences through our cookie consent banner or your browser settings. Most web browsers allow you to control cookies through their settings. Please note that disabling certain cookies may affect the functionality of our website.

5. Sharing Your Information

We may share your personal information with:

  • Service Providers: Third-party vendors who help us operate our business (payment processors, shipping companies, customer service providers)
  • Business Partners: Companies with whom we offer co-branded products or services
  • Legal Authorities: When required by law, court order, or governmental regulation
  • Corporate Affiliates: Our subsidiaries and affiliated companies
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your account information is protected by a password. You are responsible for maintaining the confidentiality of your password and for restricting access to your devices.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the nature of the information, legal requirements, and the purpose of processing.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8.1 Marketing Communications

You can opt out of receiving marketing communications from us at any time by:

  • Clicking the "unsubscribe" link in our emails
  • Adjusting your account settings
  • Contacting us directly

Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your account or purchases.

9. Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will promptly delete that information. If you believe we might have any information from or about a child under 16, please contact us immediately.

10. International Data Transfers

Your personal information may be transferred to, stored, and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those of your country. By providing your information, you acknowledge and consent to these transfers.

We take appropriate safeguards to ensure that your personal information receives an adequate level of protection wherever it is processed.

11. Third-Party Links

Our website may contain links to third-party websites, products, or services. These third parties have their own privacy policies, and we have no responsibility or liability for their content or activities. We encourage you to read the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the top will be revised. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If we make material changes to this Privacy Policy, we will notify you by email or through a notice on our website prior to the changes becoming effective.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Irorivetan
67 Harper Avenue
Accra, Ghana
Email: [email protected]
Phone: +233 20 556 9023

UK Office:
Flat 17 Logan Forges Lake
Fredborough HP5 2ED
Phone: +440474667190

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.